Terms of service

 

Terms of Service – Online Consignment Sale

Overview

Welcome to our Online Consignment Sale. By shopping, listing items, or participating as a consignor, you agree to the following Terms of Service. Please read carefully before participating in any sale hosted through our store.

This sale operates as a multi-consignor consignment event where individuals (“consignors”) submit items for resale, and items are sold on their behalf through our online store.

Consignor Agreement

By submitting items for sale, you agree that:

  • You are the legal owner of all items submitted for consignment or have full authority to sell them.

  • All items are clean, accurately described, and free from undisclosed damage or defects.

  • We reserve the right to refuse, remove, or delist any item at our discretion.

Pricing & Commission

Consignors will receive the following payout structure unless otherwise stated in writing:

  • Standard Consignor Option: 70% of the final sale price

  • Express Tagging Option (if offered/selected): 40% of the final sale price (we handle listing, pricing, and preparation)

Payouts are issued after the sale concludes and all payments have cleared.

Sales Are Final

All purchases are considered final sale.

We do not offer refunds, returns, or exchanges except under the following limited conditions:

  • Item contains undisclosed damage or major listing errors

  • Issue is reported within 48 hours of pickup

After 48 hours, all sales are final without exception.

Item Condition Disclaimer

We make every effort to accurately describe and photograph items; however:

  • Minor wear consistent with pre-owned items may not always be fully detailed.

  • Colors may vary slightly due to lighting and screen differences.

  • Condition grading is subjective and based on reasonable inspection standards.

Risk of Loss

Ownership of items transfers to the buyer at the time of purchase confirmation. We are not responsible for loss, theft, or damage after pickup.

Payouts to Consignors

  • Consignor payouts are processed after the sale concludes and after a short reconciliation period.

  • Payment timing will be communicated via email.

  • Payouts may be delayed if disputes or order issues are under review.

Prohibited Items

We reserve the right to reject items that are unsafe, counterfeit, recalled, illegal, or otherwise inappropriate for resale. This includes items that violate platform policies or resale guidelines.

Cancellations & Changes

We reserve the right to:

  • Modify sale dates, policies, or terms at any time

  • Remove listings that violate guidelines

  • Cancel orders suspected of fraud or abuse

Liability

We are not liable for:

  • Manufacturer defects

  • Allergic reactions or misuse of products

  • Platform issues or technical interruptions related to our online store hosted through Shopify

Participation in this consignment sale is at your own risk.

Agreement

By participating in this sale as a buyer or consignor, you acknowledge that you have read, understood, and agree to these Terms of Service.

If you want next, I can also:

  • Add a separate Return & Refund Policy page (very important for Shopify)

  • Make this sound more branded for Here We Grow Again – Kentucky East

  • Or shorten it into a “checkbox agreement” version for consignor registration forms